Legal
By accessing maya-interaktive.ro or using any of Maya Interaktive's services, you expressly accept these Terms and Conditions. Please read carefully before using our platforms and services.
Maya Interaktive SRL is a Romanian company headquartered in Ilfov, Domnești, providing integrated digital and traditional marketing services, branding, ATL & BTL advertising, social media management, video production, and strategic consulting.
By using our services, our website, or by communicating with our team regarding a service contract, you confirm that you have read, understood, and fully accepted these Terms and Conditions, and that you have full legal capacity to enter into agreements.
Paid advertising campaigns (Meta Ads, Google Ads, TikTok Ads), SEO, email marketing, content marketing, and social media management.
Brand identity creation: logo, graphic materials, brand guidelines, UI/UX design, and visual communication materials.
Media planning and buying, TV/Radio production, outdoor (OOH), print, and BTL activations. Event organization and promotional campaigns.
Marketing audit, integrated communication strategy, market research, competitive analysis, and long-term campaign planning.
Maya Interaktive's services are provided exclusively on the basis of a written contract signed by both parties. Any price quote is valid for 30 calendar days from the date of issue, unless otherwise specified.
Prices are expressed in RON or EUR and do not include VAT, unless otherwise stated. VAT is added in accordance with the legislation in force.
All creative materials, concepts, strategies, and deliverables produced become the property of the Client after full payment of all amounts owed.
Maya Interaktive reserves the right to use completed projects in its portfolio and for promotional purposes, unless the Client expressly requests confidentiality and this is stipulated in the contract.
The Client agrees to: provide all necessary materials and access in a timely manner; designate a responsible contact person; provide feedback within agreed timelines (generally 5 business days); guarantee ownership rights over all materials provided; and comply with payment terms as per the contract.
Maya Interaktive cannot guarantee specific results in marketing campaigns, as these depend on external factors. Total liability shall not exceed the amount paid in the last 3 months of collaboration. Maya Interaktive is not liable for indirect damages, loss of profit, loss of data, or reputational damages.
Both parties agree to maintain the confidentiality of all commercial, strategic, and technical information exchanged during the collaboration. This obligation continues for 3 years after the termination of the contract.
Either party may terminate the contract with 30 days' written notice. Upon termination, the Client owes payment for services rendered up to the effective date of termination.
This agreement is governed by Romanian law. Any disputes shall first be resolved amicably. In the event of failure, jurisdiction belongs to the competent courts in Ilfov, Domnești.
For any questions regarding these terms, please contact us at office@maya-interaktive.ro or +40 734 713 243.
Legal
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Cookies are small text files stored in your browser when you visit a website. They help the site remember your preferences, function properly, and improve the user experience. Cookies do not contain directly identifiable personal data and do not harm your device.
| Cookie | Type | Duration | Purpose |
|---|---|---|---|
| mayaTheme | Essential | 1 year | Saves the user's visual theme preference (orange / blue) |
| mayaLang | Essential | 1 year | Retains the language preference (RO/EN) for future visits |
| _ga, _gid | Analytics | 2 years / 24 hours | Google Analytics — anonymous tracking of visits and page views |
| _gat | Analytics | 1 minute | Google Analytics request rate limiting |
| _fbp | Marketing | 90 days | Meta Pixel — Facebook/Instagram campaign conversion tracking |
| _gcl_au | Marketing | 90 days | Google Ads — Google campaign conversion attribution |
These cookies are necessary for the proper functioning of the website and cannot be disabled. They do not store personally identifiable information and are activated only in response to your actions (e.g., setting the color theme, choosing the language).
We use Google Analytics to understand how visitors interact with our website. All data is anonymized and aggregated — we cannot identify individual users. The information collected includes: pages visited, session duration, country of origin (regional level), device type, and browser.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
These cookies allow us to measure the effectiveness of advertising campaigns on Meta (Facebook/Instagram) and Google Ads. They help attribute actions (form completions, CTA clicks) to the corresponding campaigns, without collecting direct personal data.
Disabling essential cookies may affect the functionality of the website. Theme and language preferences will not be saved between sessions.
For any questions about the use of cookies or your GDPR rights: office@maya-interaktive.ro · +40 734 713 243 · Mon–Fri 10:00–18:00
Legal / GDPR
Maya Interaktive SRL respects the privacy of your data and is committed to protecting personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Romanian legislation.
Maya Interaktive SRL is the controller of personal data collected through our website and services.
Through the contact form or within a contractual relationship, we collect: first and last name, email address, phone number, company name and role, and the content of messages and requests sent.
Through browsing the website, we automatically collect (via cookies and analytics tools): anonymized IP address, browser type and operating system, pages visited and session duration, traffic source, and theme/language preferences (stored locally).
You can request a copy of the data we hold about you.
You can request the correction of inaccurate or incomplete data.
You can request the deletion of your data, except where the law provides otherwise.
You can request your data in a structured, machine-readable format.
You can object to processing for direct marketing purposes at any time.
You can request limitation of processing in certain circumstances.
To exercise any of these rights, contact us at office@maya-interaktive.ro. We will respond within 30 calendar days.
We may share your data exclusively with: Google LLC (analytics, transfers under SCCs), Meta Platforms Inc. (conversion tracking, under SCCs), EU cloud hosting providers, and public authorities only as required by law.
We do not sell or transfer your data to third parties for commercial purposes.
We implement appropriate technical and organizational measures, including SSL/TLS encryption, role-based access control, encrypted backups, internal security policies, and staff training.
In the event of a security incident that may affect the rights of data subjects, we will notify ANSPDCP within 72 hours and affected individuals without undue delay.
If you believe we are processing your data incorrectly, you have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP):
We encourage you to contact us directly first — we are committed to resolving any concerns promptly and directly.